We accept Cheque, E-Transfer, EFT/ACH, Visa, Mastercard and Wires

We send all invoices by email at the frequency of your choice whether it be in batches weekly, or single invoices daily.

Please contact accounting@sphereonelogistics.com for any invoice questions you may have and one of our team members would be happy to help you.

No, we do not have a customs broker division, but we do have vetted partners we can recommend to you if you don’t have a customs broker. We will have direct contact with your customs broker to have the shipment cleared and send them all the documents they require.

You will need to send us your order copy + pictures and the Proof of Delivery (POD) with a note that the shipment arrived damaged or that it is “subject to inspection”. We will help you in filing a claim with the carrier. The more documentation we have regarding the claim, the faster we can have it resolved on your behalf.