We like to sit down one on one with our prospective clients before we work together. We always want to understand the ins and outs of your business and how we are able assist your organization. Once we chat, and we agree we are a fit for each other, you would then fill out our credit application and our accounting team will review it accordingly.
Our team will track your shipment daily and will report any potential delays or advances directly to you.
Yes, we can offer extra insurance to your shipment as carriers have limited liability.
No, as it is known in the industry, guaranteed transit times are not something we can offer as we depend on many factors to have the shipment delivered. The estimated transit time sent with our quotes are followed.
No, we do not have a storage facility it the present time. Until we establish one, we have vetted partners in Canada to help when needed.
We accept Cheque, E-Transfer, EFT/ACH, Visa, Mastercard and Wires
We send all invoices by email at the frequency of your choice whether it be in batches weekly, or single invoices daily.
Please contact firstname.lastname@example.org for any invoice questions you may have and one of our team members would be happy to help you.
No, we do not have a customs broker division, but we do have vetted partners we can recommend to you if you don’t have a customs broker. We will have direct contact with your customs broker to have the shipment cleared and send them all the documents they require.
You will need to send us your order copy + pictures and the Proof of Delivery (POD) with a note that the shipment arrived damaged or that it is “subject to inspection”. We will help you in filing a claim with the carrier. The more documentation we have regarding the claim, the faster we can have it resolved on your behalf.
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